Career
What is basic IT Support?
30th May 2025

An IT support bootcamp is an ideal way to immerse yourself in the world of IT support training. Such bootcamps are characterized by their practical and compact nature. Why should you choose a bootcamp? Here are some reasons:
Practice-oriented:
In an IT support bootcamp, you will learn the crucial skills in the shortest possible time by applying them directly in exercises and projects
Efficient
: Compared to traditional training paths, you need less time to acquire the essential knowledge and practical skills
Career-enhancing
: Thanks to the intensive training in a bootcamp, you are well prepared for your career entry and enjoy access to an extensive network
An IT support bootcamp offers the crucial mix of theory and practice, giving you the confidence you need for a successful career in IT support. So if you want to get into the IT industry quickly and effectively, an IT support bootcamp is just the thing.
Why choose an IT support bootcamp?
An IT support bootcamp offers intensive, hands-on training specifically designed to quickly prepare you for a career in IT support. These programs are characterized by their short duration of three to six months, making them an efficient alternative to traditional training paths. By directly applying the knowledge you have learned in projects and exercises, you gain practical experience that is highly valued by employers.
Another advantage of an IT support bootcamp is that it is fully funded by the education voucher provided by the employment agency or job center. This gives you the opportunity to complete high-quality training without any financial burden. Bootcamp participants also benefit from career services that facilitate career entry and provide access to important networks in the IT industry.
Compared to traditional training methods, which often take longer and are more theoretical, IT support bootcamps offer a direct and effective route into the job market. The focus is on the essential skills that are in demand in today's fast-paced tech industry.
Course content and curriculum
An IT support bootcamp teaches you the essential technical and soft skills you need to succeed as an IT support specialist. The content is structured to cover both theoretical fundamentals and practical applications.
Core technical skills
System administration and networks
: Learn how to configure and manage networks and implement security policies.
Troubleshooting
: Develop the ability to methodically diagnose technical problems and develop effective solutions.
Software and hardware support
: Gain practical experience in working with common operating systems and hardware.
Soft skills
Communication
: Strengthen your communication skills to interact effectively with customers and colleagues.
Customer Service
: Develop an understanding of how to provide professional customer service to ensure customer satisfaction.
Our IT Support Specialist training programs are characterized by an intensive practical focus, which is supported by team projects. These projects give you the opportunity to apply your knowledge and prepare you optimally for the working world.
Practical projects and real-life scenarios
The IT support training at neue fische integrates practical projects to intensify learning and simulate real working conditions. During the boot camp, you will work on practice-oriented projects that give you the opportunity to test your acquired knowledge in real-life scenarios. This includes:
Developing your own digital projects and deepening them in teamwork
Using tools and programs that are relevant for future work environments
Working with DIS AG to benefit from their expertise and network
Through these projects, you will learn effective problem-solving strategies and the competent use of IT systems, which will play a central role in your future career. This IT support training will prepare you for a direct start in the IT world. With this practical experience, you will be well prepared to successfully gain a foothold in an exciting IT career.
Career opportunities and benefits
An IT support bootcamp opens many doors for you in the digital job market. Through intensive training and practice-oriented projects, such as those offered in the IT Support Specialist Training at neue fische, you will acquire the skills you need to be successful as an IT Support Specialist. The advantage of such a program lies in the combination of theory and real-life application scenarios. This allows you to implement concepts you have learned directly through exercises and projects, which not only gives you self-confidence, but also the necessary practical experience that employers value.
A key benefit that graduates experience is the opportunity to network with prominent industry leaders. The partnership with companies such as DIS AG makes it easier for you to enter the IT profession. A former participant reports: "The bootcamp not only gave me the technical knowledge, but also access to a network that was essential for my career advancement." With an IT support bootcamp, you are ideally equipped for a successful career in IT support.

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