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Customer Success Manager (m/f/d)

permanent position, full-time in Hamburg, Cologne, Munich or Berlin

neue fische GmbH is Germany's leading provider of technology bootcamps. In 12-week intensive courses, we enable career changers (m/f/d) to pursue a career as a web developer or data scientist. Bootcamps have long been successfully established in the USA - thanks to neue fische, this innovative educational approach has also been "made in Germany" since 2018. With a 50% share of women in the courses, neue fische not only ensures more talent, but also more diversity in IT. Our strong partner network of leading digital companies from all over Germany proves that our "Education-to-Employment" concept is successful.
Sounds like your dream job? Then send your detailed application to:
jobs@neuefische.de

YOUR TASKS

  • Supporting our graduates with regard to their job entry, as well as our partner companies with regard to their vacancies in the tech environment

  • Collaborating with our partner companies and ensuring a smooth application process for our graduates

  • Planning and supervising remote events with our partner companies with the aim of finding candidates

  • Support and contact person for our alumni from previous bootcamps on questions regarding the partner network

  • Actively building a network with partner companies, maintaining our participants' data and other administrative tasks

  • Independent forecasting and reporting with regard to the defined hiring targets and their KPIs (interviews conducted, candidates presented, recruitment)

  • Representing the "brand" neue fische at job fairs and congresses

YOU INSPIRE US WITH THIS

  • You have experience in recruiting or candidate support, ideally with a recruitment agency

  • You are interested in IT & training and like to see yourself as a support for our graduates and customers

  • You have a "sales nose" and like to independently identify and serve our customers' needs

  • You work independently, are goal- and customer-oriented and are a communication professional

  • Entrepreneurial thinking is part of your "daily business", as is the urge to constantly question and improve yourself

  • Language skills: Business fluent in German and English (written and spoken).

WHY NEUE FISCHE?

  • Meaningful activity: you'll change the lives of 15 people who dream of a job in IT with every bootcamp you attend

  • Creative opportunities:  As a growing startup, we always have new areas of responsibility and projects that you can get involved in

  • Variety: You will meet a wide variety of people every day.

  • Team spirit: Working at neue fische feels like working with your friends (m/f/d)

  • Facilities: Very modern premises, MacBook, fresh organic fruit and of course drinks

  • Benefits: 28 days vacation, home office 

We want to live in an equal and just world where we listen to and learn from each other.

Dalia Das - Founder neue fische

Reliability
Education

Dream job not in sight?

But you'd like to work with us? We're always looking forward to speculative applications.

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studienberatung@neuefische.de
040 - 22 85 96 16

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