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Can I register as unemployed by phone at the Agentur Fur Arbeit?

30th May 2024

Understand how to register as unemployed at the Agentur Für Arbeit via phone

Can I register as unemployed by phone in Germany? Absolutely! If you're unemployed in Germany, phone registration is possible. You can contact the German employment agency, Agentur für Arbeit, at their toll-free number, 0800 45555 00. They offer assistance in both English and German.

You can call them from Monday to Friday, between 8 am and 6 pm. By making this call, you set up an appointment to begin your unemployment registration. This first step is vital for gaining access to benefits and support services from Agentur für Arbeit. Calling in advance to schedule an appointment is wise. It reduces waiting times and makes your visit smoother.

This article aims to inform you about registering as unemployed over the phone. We will discuss the steps, what documents you'll need, and the crucial timelines. This information will help you use the service from Agentur für Arbeit effectively.

Key Takeaways:

Registering as unemployed by phone in Germany is an accessible option through the toll-free hotline of the Agentur für Arbeit.

The hotline number to schedule an appointment is 0800 45555 00, available Monday to Friday, from 8 am to 6 pm. Calling in advance helps avoid waiting times and ensures a smoother registration process.

The hotline offers assistance in English and German, catering to individuals from various linguistic backgrounds.

Stay tuned for the upcoming sections, where we will delve into the details of registering by phone, required documents, and the benefits available to you as an unemployed individual in Germany.

How to Register as Unemployed by Phone

To start, dial the toll-free number 0800 45555 00 for unemployment registration by phone. This hotline operates during the Agentur für Arbeit's working hours. These hours fall on Monday through Friday, from 8 am to 6 pm.

Upon your call, you can secure an appointment for your first consultation. Your initial interview can take place through video conferencing or a phone call, as per your choice.

The phone support is available in various languages, such as English and German.

Documents Required for Registering as Unemployed

When you decide to register as unemployed, whether by phone or in person, there is paperwork to fill. These documents help confirm who you are and your work history. Below is a guide to what you'll likely need:

1. Identification: Have with you a recognized form of identification. This could be your passport, national ID, or residence permit.

2. Proof of Residence: Showing where you live is key. You could use a utility bill, a rental agreement, or official mail from the government.

3. Employment Contract(s): If you've worked before, bring your old contracts. They prove your experience.

4. Termination Letter: For those who were let go from their last job, a termination letter is needed. This letter comes from your former employer.

5. CV/Resume: Update your resume with your recent jobs, skills, and educational information. This sets the stage for your future job searches.

6. Qualifications and Certifications: Any diplomas or certificates you've earned should be shown. They highlight your qualifications for different job opportunities.

7. Bank Details: To get your unemployment benefits, you must provide your bank details. This includes your account number, bank's name, and IBAN.

Remember, your case might need more paperwork based on your individual situation.

It's wise to reach out to your local unemployment office, called Agentur für Arbeit, or visit their website for a complete list of what's required.

Gathering the needed documents ahead of time makes the registration smoother. This way, you'll get the guidance you need during your time between jobs.

Difference Between Arbeitslos and Arbeitssuchend

In Germany, two terms stand out when it comes to describing unemployment: arbeitslos and arbeitssuchend. They may seem similar, but they carry different meanings.

Arbeitslos describes someone without a job but actively looking for one. They are officially recognized by Agentur für Arbeit, the Federal Employment Agency in Germany. This recognition is important for accessing certain benefits.

On the flip side, we have arbeitssuchend. This term fits those who already have a job but seek better opportunities or a change. They could be employed yet on the lookout for new positions.

Though both can get help from the Agentur für Arbeit, what they receive may vary. It's key to describe their situation correctly when asking for aid. This clarity ensures they get the right support.

1. Arbeitslos

  • Currently unemployed

  • Registered with the Agentur für Arbeit

  • Eligible for unemployment benefits

2. Arbeitssuchend

  • Seeking new job opportunities

  • May or may not be registered

  • Eligible for certain support programs

Gaining a clear understanding of these terms is vital for working with the Agentur für Arbeit. It enables individuals to find and get the right help they need accurately.

When to Register as Unemployed

After losing a job, quick registration as unemployed is key to access support from the Agentur für Arbeit. Registration times vary based on your work history. Here's an overview:

1. If you were previously employed:

For those moving from employment to unemployment, early registration is essential with the Agentur für Arbeit. Doing this from day one of your job loss is ideal. This ensures a smooth process to receive benefits without delay. You’ll be ready to get unemployment benefits right away if needed.

2. If you were self-employed:

Self-employed individuals who have closed their businesses should sign up with the Agentur für Arbeit. It's best to do this once you've stopped working. Make sure to ask what documents they need when registering.

3. If you were studying:

For students or those with part-time jobs while studying who are now jobless, registering is advised. Sign up to unlock job placements and benefits. You also get access to support for moving from school to work.

4. If you are unsure about your employment status:

In cases where your work situation is unclear or when you're actively job hunting after a role ends, reaching out to the Agentur für Arbeit is wise. They can advise if you should register as unemployed or as someone actively looking for work.

Register or seek guidance from the Agentur für Arbeit promptly. This ensures getting the help and benefits due to you during your unemployment phase. Remember, they are there to support you through this difficult time.

Types of Employment with their recommended registration timelines

1. Previously employed - As soon as possible after becoming unemployed

2. Self-employed - Once you have ceased your business activities

3. Former student - Upon completion of studies or becoming unemployed

4. Uncertain employment status - When unsure, contact the Agentur für Arbeit for guidance

How to Apply for Unemployment Benefits

Applying for unemployment benefits in Germany becomes critical when you're without a job. Meeting specific requirements is key for a smooth application. This guide outlines each step to make this process easier for you.

Gather the Necessary Documents:

First, gather the needed documents to apply for benefits as mentioned in the above section.

Contact the Agentur für Arbeit:

To start your application, reach out to the Agentur für Arbeit on their free hotline at 0800 45555 00. By calling, you can book a consultation. Their line is open Monday through Friday from 8 am to 6 pm.

At the consultation, an Agentur für Arbeit advisor will help with the application and give you the needed forms. You'll discuss if you're eligible for benefits, considering your work history and personal situation.

Complete the Application Form:

Fill out your application form with care, ensuring all information is accurate. Verify the details before sending the form to guarantee its accuracy.

Submit the Application:

After filling out the form, submit it along with your documents to the Agentur für Arbeit. You can do this via mail or in person at your nearest job center.

Follow-up on Your Application:

It's vital to stay informed on your application's progress by keeping in touch with the Agentur für Arbeit. Reach them by phone or visit your local job center for updates.

Waiting Period and Benefits Payment:

Approval for benefits might be followed by a waiting period, typically three months. During this time, your living costs are your responsibility. But, you'll soon receive benefits to help you through unemployment.

Always update the Agentur für Arbeit on your job status to prevent any benefit interruptions.

Further Support and Opportunities

The Agentur für Arbeit strives to support unemployed individuals, aiming to bolster their skills and prospects. It facilitates access to "Weiterbildung," further education and training programs. These initiatives enable candidates to acquire fresh knowledge and essential skills. These newfound abilities sharply augment their employability metrics.

Way to make training more convenient, the Agentur offers financial backing via "Bildungsgutschein." These education vouchers can help offset costs linked to eligible "Weiterbildung" activities. By leveraging these vouchers, individuals can significantly enhance their professional growth. This tactic boosts their competitiveness in the job arena.

Besides the Bildungsgutschein, those without jobs may qualify for AVGS, or activation and placement vouchers. AVGS support financially for specific training endeavors. These targeted programs aim to aid your transition back into the workforce by honing skills directly relevant to current job trends. AVGS empower you to acquire new proficiencies or refine existing ones, amplifying your appeal to potential employers.

Seeking advice from an Agentur advisor is wise to discern program specifics and eligibility criteria. Discussion could cover accessing Bildungsgutschein for Weiterbildung or utilizing AVGS for niche training. The Agentur stands ready to guide you back to employment and spur your professional advancement.

Examples of Weiterbildung Programs:

Program name along with their durations and skills acquired

1. Web Development Bootcamp - 12 weeks - HTML, CSS, JavaScript, responsive design

2. Digital Marketing Certification - 6 months - Social media marketing, SEO, digital analytics

3. Project Management Professional (PMP) Preparation Course - 3 months - Project planning, risk management, leadership

4. Language Proficiency Training - Duration Varies - Foreign language fluency, translation, interpretation


Registering as unemployed by phone offers ease for individuals in Germany. You reach out to the toll-free hotline of the Agentur für Arbeit to book a first meeting. Make sure to prepare the necessary documents for registration quickly.

The Agentur für Arbeit supports you with additional education and training. This can boost your chances of getting hired. Stay active in job seeking and work with the Agentur für Arbeit while you're looking for a job

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